Privacy Policy
CustomHits is commited to protecting your privacy and keeping your details safe. We will never ask for any information unless absolutely necessary.
Below you will find detailed information on what data we hold and how it's required to keep CustomHits the safest, fastest, most reliable way to get website traffic to your website.
Information Collection and Use
CustomHits collects and processes your personal data based on legitimate interests to provide our services. This data includes a valid email address, unique password, country, and gender details. Your password is encrypted and can never be retrieved; we also cannot retrieve it for you. The only way to reset or change your password is via your registered email address. Your email address may be used to contact you as deemed necessary. You can manage your notification preferences in our account area. Your IP address is automatically logged to ensure member safety and is used for administrative and monitoring purposes. Your information will not be disclosed, sold, or shared with any third party.
Information Sharing
CustomHits does not disclose or share personal information about you with third party business owners without your permission except under the following conditions: We respond to court orders, legal process, to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activies, suspected fraud, damages to other business owners and situations involving potential threats to the physical safety of any person, violations of CustomHits Terms of Service, or as otherwise required by law.
We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
Member Security
Member accounts are secured by user-created passwords. We implement security measures such as encryption and tokenisation to ensure that account information is kept private. Access to user information is restricted to staff who require it to perform their job functions. Although we take these precautions, please note that no digital security measures can guarantee absolute security. Factors such as unauthorized entry or use, hardware or software failure may compromise the security of user information at any time.
Cookie Details
At CustomHits, we are committed to protecting and respecting your privacy. We use various types of cookies on our website to enhance your user experience, provide security, and gather analytical data that helps us improve our services. Here are the three types of cookies that we use:
- Session Cookies: These are necessary cookies that allow our web servers to respond to your actions on the website such as keeping you logged in when you enable the 'keep me logged in' feature. These are essential functionalities, thus these cookies do not require your consent.
- Referral Cookies: When you're referred to our website by someone else, we use what's called a referral cookie to track this information. This does not track your activity across different websites or serve targeted advertisements, and it's used only for improving the user experience and functionality of our website. Consequently, these cookies are classified as necessary and do not require explicit consent.
- Web Analytics Cookies: We use web analytics services, such as Statcounter and Google Analytics, to collect aggregate data on website usage and to understand how our users interact with our website. This data is fully anonymized, meaning that it's not possible to identify specific individuals based on this data. As such, these cookies are exempt from requiring explicit consent under data protection regulations.
Please note that you can configure your browser to accept or reject all or some cookies, or notify you when a cookie is set. Check the "Help" menu of your browser to learn how to change your cookie preferences.
Updating & Removing Information
You may modify or remove any of your personal information at any time by logging into your account and accessing the appropriate sections in "Edit Account Details". When your account is deleted, for any reason, including you deleting your own account, some information associated with your account may be retained and not permanently deleted for an undetermined amount of time for historical, legal, or compliance purposes.
Data Retention
CustomHits retains your personal data as long as necessary to provide you with our services. After you close your account or cease using our services, we may still retain your information to comply with laws, prevent fraud, collect fees, resolve disputes, and enforce our policies.
Data Transfers
Personal data collected by CustomHits may be stored and processed in your region, or in any other country where CustomHits or its affiliates, subsidiaries, or service providers maintain facilities. By using our services, you consent to any transfer of information outside of your country. CustomHits ensures that we comply with legal requirements providing an adequate level of data protection where your data is transferred to countries outside of the EEA.
Third-Party Services
CustomHits may integrate with or contain links to third-party websites and services. We do not control these third-party services and cannot be held responsible for their privacy practices. We recommend that you read the privacy policies of these third-party services to understand how your data may be handled.
Affiliate Disclosure
CustomHits may include links to third-party websites. Some of these links may be affiliate links where we may earn commissions on sales of the products or services that we feature. Please note that we are not responsible for the content or the privacy practices of these third-party websites. We encourage you to read their privacy policies to understand how they handle your data. This affiliate disclosure has been provided for your protection and to fully disclose any relationship between CustomHits' product or service recommendations and the owners of the products or services.
Children's Privacy
CustomHits is not directed towards children under the age of 13 and we do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that a child has provided us with personal information without parental consent, please contact us. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to remove such information and terminate the child's account.